Terms of Service

Terms of Service

Welcome to susanchanel.com. By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully.

1. General Business Information

  • Website Name and Domain: susanchanel.com

  • Business Name: Susan Chanel

  • Location: Lekki, Ikeja, Abuja, and Ghana

2. Scope and Services

  • Nature of Services: We specialize in skincare products.

  • Target Audience: Our products are available to everyone.

3. User Responsibilities

Account Creation

  • Users do not need to create accounts to purchase products on our website.

  • No specific rules apply regarding user identities.

Prohibited Actions

Users are prohibited from:

  • Engaging in fraudulent transactions.

  • Misusing products or website content.

4. Payments and Refunds

Payment Methods

We accept the following payment methods:

  • Direct bank transfer

  • Zelle Pay

Refunds and Returns

  • Policy: No refunds after payment is made.

  • Exceptions: Refunds are allowed only in cases of double payment.

5. Intellectual Property

Content Ownership

All content on the website, including product descriptions and images, is owned by Susan Chanel.

User Content

  • Users may submit reviews or other content via email.

  • Submitted content will be reviewed and managed by our team.

6. Privacy and Security

We maintain a separate privacy policy. Please refer to it for details on how your data is handled.

7. Liability and Dispute Resolution

Limitation of Liability

  • Susan Chanel does not guarantee uninterrupted service on the website.

  • No refunds are provided once payment is completed, except in cases of double payment.

Dispute Resolution

  • All disputes will be resolved in court.

8. Miscellaneous

Contact Information

For support or inquiries, contact us at: info@susanchanel.com

Amendments

  • We reserve the right to modify these terms at any time.

  • Changes will be posted on the website before any purchase is made.

By using our services, you agree to these terms. If you have any questions or concerns, please contact us.