Privacy Policy

At Susan Chanel, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, susanchanel.com, and use our services.

1. Information We Collect

We may collect the following personal information from you:

• Name

• Email Address

• Phone Number

• Address

• Card Information

This information is collected during the checkout process and when you complete contact forms on our Website.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Improve customer service and provide support

3. Sharing Your Information

We may share your personal information with trusted third-party services to facilitate our operations, including:

• Payment Processors: To securely process payments

• Shipping Companies: To deliver your orders

We do not sell or rent your personal information to third parties for marketing purposes.

4. Security Measures

We take the security of your personal information seriously and employ the following measures to protect it:

• SSL Certificates to ensure secure communication

• Data encryption to safeguard sensitive information

5. User Rights and Choices

• Access and Modification: At this time, users cannot directly access, modify, or delete their personal information through the Website.

• Opt-Out Options: Users may opt out of receiving marketing emails by contacting us at info@susanchanel.com.

6. Cookies and Tracking

We do not use cookies or other tracking technologies on our Website.

7. Legal Compliance

Currently, our operations do not specifically comply with privacy laws such as GDPR or CCPA. We are committed to handling your data responsibly and ethically.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

Email: info@susanchanel.com

Effective Date: 11th December, 2024

By using our Website, you agree to the terms of this Privacy Policy. We reserve the right to update or modify this policy at any time, and any changes will be effective immediately upon posting.